Contact

Last updated: April 23, 2026

Get in Touch

Whether you've found a bug, have a feature idea, spotted a formula error, or just want to say hello — I'd love to hear from you.

Primary Contact

Email: yi@compoundladder.com

This lands directly in my personal inbox. I read every message.

Who You're Emailing

Operator: Yi Liu (founder and sole operator)
Site: CompoundLadder.com

Independent project — not a company, not a team, not a support desk.

Response Times

  • 3–5 business days for general questions, feedback, bug reports
  • Up to 10 business days for detailed technical, press, or partnership inquiries
  • Same week for time-sensitive issues (security, privacy, major calculator error)

If you haven't heard back after 10 business days, feel free to email again.

What to Include

  • Page or calculator URL
  • Browser and device
  • Exact inputs if you think a calculation is wrong
  • What you expected vs. what you saw
  • Screenshots if helpful

For privacy/data requests (GDPR, CCPA), state your country or state of residence.

What You Can Email About

  • Bug reports — fixed faster than almost anything else
  • Feature requests — most current calculators were user-suggested
  • Content feedback — wrong / outdated / misleading? Tell me
  • Privacy and data requests — subject line "Privacy Request"
  • Press and media — include publication, topic, deadline
  • Partnerships — no paid placements disguised as editorial
  • Just saying hi — favorite kind of email

What Not to Email About

  • Requests for personalized financial advice — I cannot give it (see Disclaimer)
  • Unsolicited SEO / link-building pitches
  • Generic "guest post" templates
  • Crypto or "get rich quick" promotional material

Mailing Address

Online-only project; no public mailing address. For formal correspondence, email first.

Social Media

No active social media accounts. If you see an account claiming to represent the Site, it is not official. Email is the only channel I use.

Security

If you discover a security vulnerability, email yi@compoundladder.comwith subject "Security". I'll acknowledge within 72 hours. Please do not publicly disclose until we've patched.

— Yi Liu
yi@compoundladder.com